"You dial '9-1'..... and when I say '1', dial '1' again."

I was thinking about emergencies and really being part of one or being involved somehow. Perhaps like a fire, or a car accident. Something like that. No, I haven't been watching Trauma or re-runs of ER, but one thing that did happen to me keeps popping up in my head.
I was driving to work in the afternoon and I remember having my towel because it was swim day. It must have been the Summer.
Just a short four or five blocks from work I see an elderly lady sitting in the middle of the street and she is trying to get up. I quickly pull over and approach her as three or four more people drive up to the scene.
Some people ask what happened and where she lives as she is clearly shaken. Yet, there is no evidence of an accident or anything. There's no car speeding the other direction, no bike on the side of the road. It is a peculiar scene to say the least.
She has cuts on her hands, knuckles and elbows. Also, one that is flowing blood from above her left eye. Someone hands her tissues and she is gently dabbing at her face. But the blood keeps coming. And when she is asked again where she is going, she tells us that she just needs to go home and lie down. She drops her tissues which I pick up and hand back to her. I don't remember if my heart was racing. This woman just acted confused, however, not in any pain.
Someone brings a towel for her cut above her eye. (Why didn't I think of that?)
What looks to be a daughter and her mother agree to give her ride and she gets into their car. The three or four of us still standing there as they pull away kind of look at each other and wonder.
Who knows what we're each thinking? It was quite alarming. And it was only for an instance. It happened really quickly. I remember looking up at someone, catching their eyes and then simultaneously we turned and got back into our cars.
And I drove to work.
I don't have any idea what happened to her. My assumed understanding was that the girl and her Mom were going to take the lady to the hospital. Even though, that's not where she said she was going. Or wanted to go.
So I'll run a situation like that in my head and wonder what I would do when the time comes. And, not so much did I do nothing, but the feeling of powerlessness was all-encompassing. It didn't feel like a burden per se, but just either not being able to act, or not being quick enough.
And wondering when something like that, some emergency happens again: Will I stand by and watch or act pro-actively and try to help?
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